IT services outsourcing

Complex IT infrastructure outsourcing

Our infrastructure outsourcing services help clients reduce costs and gain efficiency, flexibility and scalability. We contribute to jump-start growth and achieve greater business agility.

When you work in a small or large business, time is of the utmost importance. You have to be attentive to every detail, otherwise you risk missing important things. Your IT system should help you make informed management decisions on time. But the IT system itself requires qualified attention, like any complex system. Everything from hardware components to working with software requires skill and experience. By adopting IT infrastructure outsourcing services from Qwerty Networks, you get high-skilled help for your IT related issues.

By adopting IT infrastructure outsourcing services from Qwerty Networks, you get high-skilled help for your IT related issues.

All it starts with understanding IT tasks and solutions applied in your business by our analysts, as well as problems and critical procedures in your business.

The critical first step in the process of outsourcing your IT infrastructure is to assess your company’s initiatives, goals, and growth plans.

Next, we must make a complete description of your IT system, prepare documentation for the entire software, hardware and network part of the IT structure, including interfaces and access procedures, both external and internal. As we work and develop your IT systems, this documentation will be updated and supplemented by our specialists.

Then we will form the tasks and the team to support and develop your IT infrastructure. At the same time, we will define and agree on tasks and budgets for the maintenance and development of the IT system for a reasonable period of a quarter or a year. You can count on the stable, documented and manageable performance of your IT after doing that.

You can entrust your IT infrastructure to our expert management.

Creation and maintenance a fault-tolerant and reasonable recovery time systems

A fault-tolerant system with reasonable recovery times is to ensure business continuity and high availability by preventing failures by backing up and replacing equipment without interrupting the system.

Fault-tolerant systems

Fault Tolerance means in the nutshell a system’s ability to continue operating uninterrupted despite the failure of one or more of its components.

Fault-tolerant systems ensure no break in service by using backup components that take the place of failed components automatically. They may include:

• Hardware systems with identical or equivalent backup operating systems. For example, a server can be fault tolerant by using an identical server running in parallel, with all operations mirrored to another one, the backup server. By eliminating single points of failure, a redundancy as a form of the hardware fault tolerance can make any component or system far safer and more reliable.
• Software systems backed up by other instances of software. For example, if you replicate your customer database continuously, operations in the primary database can be automatically redirected to the second database if the first goes down.
• Redundant power sources can help avoid a system fault if alternative sources can take over automatically during power failures, ensuring no loss of service.

The goal of fault-tolerant computer systems is to ensure business continuity and high availability by preventing failures by backing up and replacing equipment without interrupting the system.

Backup and disaster recovery systems

There’s no threshold for vulnerability when it comes to disasters. Whether natural or manmade, catastrophic events aren't related to any particular type of business, its size, age or location. Many businesses think they're too small to need a backup plan for the rainy day. In fact, an effective IT disaster recovery plan may be the decisive factor influencing company survival or its disappearance.

When unplanned downtimes happen, your company needs to get up and fully running again as quickly as possible.

With a managed backup solution in place, your business is ready to weather any storm, from power outages and human error to malware and even hurricanes.

When disaster strikes, our staff can spin up your servers in a matter of hours. It will let you return to operation quickly without suffering significant downtime or critical data loss.

Internal and external network infrastructure management

Our systems engineers can assess your current network and create a design that’s sized to fit your organization’s specific needs, paying special attention to the number of users, amount of data and types of applications used.

Our network management services include:

• Network maintenance and monitoring
• Monitoring of attached network devices
• Availability management, event log, backup and drive space monitoring
• Monthly status report
• Anti-virus software management
• Implementation of needed upgrades, patches or enhancements
• Security, file sharing and user administration

We'll help you maintain your WiFi network as your business grows and your needs change.

Our experienced engineers will determine what type of wireless environment your organization needs. We take into consideration:

• Number of users
• Primary uses
• Environmental issues
• Range of access points coverage

End user support

Remote end user helpdesk provides support to end users for computer, application, system, device, access and hardware issues. Identifies, explores and resolves moderately complex technical problems.

Cooperation options